Return & Refund Policy
At The Cedar Sheds, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help make the return process smooth and transparent.
1. Return Window (60 Days)
You have 60 days from the date of your delivery to request a return for your items.
To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
2. No Restocking Fee
We do not charge any restocking fees for returned items. You will receive a full refund of the product purchase price once your return is inspected and approved.
3. Return Shipping (Downloadable Label)
Return Label: Return labels are available to download and print.
Once you initiate a return request with our support team, we will provide instructions and access to your downloadable return shipping label.
4. Refund Policy (10 Days After Confirmation)
Once your returned items are received, inspected, and confirmed at our facility, your refund will be processed.
Refunds are issued back to your original method of payment within 10 days of confirmation.
5. Contact Us for Returns
To initiate a return or if you have any questions regarding your refund status, please reach out to our customer support team:
Store Name: The Cedar Sheds
Business Address: 226 Horton Ave, Riverhead, NY 11901, United States
Phone Number: +1 (631) 315-2567
Email Support: support@thecedarsheds.shop
Customer Service Hours: Monday – Friday / 9:00 AM – 6:00 PM