At The Cedar Sheds, we are committed to delivering your outdoor storage solutions safely, on time, and completely free of charge. Please read this policy carefully so you know exactly what to expect from the moment you place your order to the moment your shed arrives at your door.

Shipping Cost

  • Free Shipping on every order — no minimum spend, no hidden fees.
  • All products in our catalog (wooden sheds, resin sheds, and metal sheds) ship free to any address in the contiguous United States (lower 48 states).
  • We do not currently ship to Alaska, Hawaii, U.S. territories, or international addresses.

Order Processing (Handling) Time

  • Handling Time: 7 – 8 business days (Monday – Friday, excluding federal holidays).
  • After you place your order, our team verifies payment, picks, packs, and prepares your items within this window.
  • You will receive a shipping confirmation email with your tracking number as soon as your order is dispatched.
  • Note: Orders placed on weekends or federal holidays begin processing on the next business day.

Transit & Delivery Time

  • Transit Time: 1 – 2 business days after dispatch (Monday – Friday).
  • Estimated Total Delivery Window: 8 – 10 business days from order date.
  • Delivery is curbside. Our carriers will bring your order to the nearest accessible point at your address. Lift-gate service is included for freight shipments where required.

Carriers We Use

Because outdoor storage sheds are large, heavy, and often ship in multiple oversized boxes, we use a combination of parcel and freight carriers depending on the product size and weight. Below are the carriers we work with to deliver your order safely and on time.

UPS Ground
Service: Ground parcel and heavy parcel delivery
Best For: Smaller wooden shed kits and medium-weight boxes
Tracking: Yes — real-time tracking available

FedEx Ground / Home Delivery
Service: Ground parcel and residential door delivery
Best For: Wooden sheds, shed panels, and medium-sized shed boxes
Tracking: Yes — real-time tracking available

XPO Logistics (LTL Freight)
Service: Less-than-truckload freight, curbside delivery with liftgate
Best For: Large metal sheds, oversized resin panels, and heavy palletized kits
Tracking: Yes — trackable via XPO carrier portal

Estes Express Lines (LTL Freight)
Service: Regional and national LTL freight with residential delivery
Best For: Multi-box large shed kits and heavy outdoor storage sets
Tracking: Yes — trackable via Estes carrier portal

R+L Carriers (LTL Freight)
Service: LTL freight with residential liftgate delivery
Best For: Heavy resin shed kits, oversized multi-wall panel sets
Tracking: Yes — trackable via R+L carrier portal

USPS Parcel Select
Service: Ground parcel and last-mile delivery
Best For: Small accessories, replacement hardware, and spare parts
Tracking: Yes — trackable via USPS tracking

How your order is shipped:

  • Smaller and lighter shed items ship via UPS Ground or FedEx Ground / Home Delivery.
  • Large and heavy sheds — including large metal sheds, big resin kits, and multi-wall panel sets — ship via XPO Logistics, Estes Express Lines, or R+L Carriers as LTL freight with curbside liftgate delivery.
  • For all LTL freight deliveries, the carrier will call you to schedule a delivery appointment before arriving. Please make sure the phone number on your order is correct and reachable.
  • The specific carrier assigned to your order depends on your location and the size and weight of your product. Your shipping confirmation email will tell you exactly which carrier is handling your delivery and include your tracking information.

Multi-Package Shipments

  • Many of our sheds ship in 2 – 6 separate boxes due to the large size of panels, roofing kits, and hardware packages.
  • Packages from the same order may arrive on different days — this is normal. Do not begin assembly until all boxes have been delivered.
  • Your tracking email will list all tracking numbers for multi-box orders.

Delivery Inspection — Important

  • Inspect all packages carefully at the time of delivery, before the driver leaves.
  • If any box is visibly damaged, crushed, or open, note the damage on the carrier's delivery receipt and take photographs immediately.
  • Report any damage to us within 48 hours of delivery at support@thecedarsheds.shop or +1 (631) 315-2567. We will arrange a replacement or refund promptly.
  • Failure to note damage at delivery may affect your claim with the carrier.

Order Tracking

  • A tracking number is emailed to you as soon as your order ships.
  • You can also track your order anytime at: thecedarsheds.shop/order-tracking/
  • For freight orders, the carrier's portal link will be included in your shipping confirmation email.

Delays & Force Majeure

  • Delivery timelines are estimates and not guaranteed. Delays may occur due to weather, carrier disruptions, or high seasonal demand.
  • We will notify you proactively if we become aware of any significant delay affecting your order.
  • The Cedar Sheds is not liable for delays caused by third-party carriers or circumstances beyond our reasonable control.

Contact Information

  • Phone: +1 (631) 315-2567
  • Email: support@thecedarsheds.shop
  • Address: 226 Horton Ave, Riverhead, NY 11901, United States
  • Hours: Monday – Friday, 9:00 AM – 6:00 PM EST